FAQs

Shipping is free on subscriptions. For one-time purchases, shipping is calculated at checkout before you pay.

When your order ships, we’ll email you a shipping confirmation with tracking information. If you can’t find it, email orders@drinksunpowder.com with your order number.

Check your tracking link for the latest carrier update. If your delivery still needs attention, email orders@drinksunpowder.com and include your order number so our team can help.

Your first purchase is covered by our 30-day money-back guarantee. Email us within 30 days of delivery if you’re not satisfied. The guarantee is limited to one refund per customer; shipping, handling, and optional shipping protection are non-refundable. Read the full refund policy.

Email orders@drinksunpowder.com with your order number and reason for return. We’ll provide instructions and let you know whether a return is required. Please contact us before sending anything back.

Recurring subscription orders are not covered by the first-purchase guarantee. Unopened items may be returned under our refund policy; return shipping is your responsibility and shipping costs are non-refundable. Contact our team for instructions. Read the full policy.

Email orders@drinksunpowder.com with your order number and details of the issue. Our team will help arrange a replacement at no cost for damaged, defective, or incorrect products.

Mix one stick into 10–16 oz of water or your drink of choice each day. Follow the directions on your product label.

Pure (Unflavored) stick packs are in stock and shipping now. Lemon Lime and Melon are currently out of stock. See the product page for current availability.

Sun Powder is designed for daily use by adults. If you are pregnant, breastfeeding, taking medication, or managing a medical condition, check with your healthcare provider before use.

No. Keep wearing sunscreen, reapplying as directed, using protective clothing, and seeking shade. Sun Powder is designed to complement those habits.

Explore all eight ingredients and their research on our Science page. On the product page, select View Nutritional Label to see the full label.

Email orders@drinksunpowder.com as soon as possible with your order number. We’ll do our best to help before your order is processed, but changes and cancellations are not guaranteed. Orders that have shipped cannot be cancelled.

Contact our team as soon as possible with your order number and the correct address. If your order hasn’t been processed, we’ll do our best to update it. For future subscription shipments, update your address in your account.

Sign in to your account to manage upcoming deliveries, skip a shipment, change flavors, or cancel your subscription. If you need a hand, email orders@drinksunpowder.com.